Effective as of 04-Jul-2023
Types of Data Collected
1. Personal Identifiable Information (PII)
We collect Personal Identifiable Information (PII) only when it is voluntarily provided by users, which may include but is not limited to:
- Full name
- Email address
- Phone number
- Mailing address
- Company name (if applicable)
2. Log Data
We collect log data, such as your IP address, browser type, operating system, access time, and referring website, in order to analyze and improve the performance of our website and services. This non-personal information is collected automatically through the use of third-party services like Google Analytics.
Purpose and Usage of User Data
EcoEssence collects the aforementioned data to provide and improve our services, communicate with users, respond to inquiries or requests, and enhance the overall user experience. Additionally, we may use your data to:
- Personalize and improve our website and services
- Share information about updates, newsletters, and promotional offers (with proper consent)
- Comply with legal obligations
- Prevent fraudulent or unauthorized activity
Users have certain rights concerning their personal data:
1. Right to Access and Rectify Personal Data
You have the right to request access to your personal data and obtain a copy of it. You can also rectify any inaccuracies or request updates to your personal information at any time.
2. Right to Data Portability
You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another organization where technically feasible.
3. Right to Erasure
Subject to legal requirements, you have the right to request the deletion of your personal data. We will promptly comply with such requests, provided that the data is no longer necessary for the purpose it was collected, or if continued storage is not legally required.
4. Right to Object to Processing
You have the right to object to the processing of your personal data when it is based on our legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds to continue the processing.
Data Security Measures
EcoEssence prioritizes the security and confidentiality of all personal data we collect and employ reasonable measures to protect against unauthorized access, alteration, disclosure, and destruction.
Our security measures include:
- Encryption and pseudonymization of personal data where applicable
- Firewalls, secure servers, and encryption protocols
- Regular security audits and assessments
- Access controls and data segregation within our organization
Third-Party Data Sharing
EcoEssence does not sell, trade, or transfer your personal data to third parties without explicit consent, except in the following circumstances:
- To trusted service providers and partners who assist in operating our website and services, such as hosting providers, email service providers, and payment processors. All third parties are obliged to keep your information confidential and secure.
- In cases where we are legally obligated to share data for compliance purposes, e.g., responding to legal requests or protecting our rights, property, and safety.
Email: [email protected]